Park location & Accesibility

Xcaret Park is located only 45 minutes from Cancun and 5 minutes from Playa del Carmen in the Riviera Maya.

Buses transportation service available at:
Cancun
Xcaret Bus Terminal
Blvd. Kukulcan Km. 8.5, Hotel Zone.
Phone Number.: (998) 883-3143 or 883-3144
Playa del Carmen
Base located near the dock:
Plaza Marina Loc. 41 y 42, Col. Centro – muelle
Phone Number: (984) 879-3077 or (984) 873-2643

Information Center
Helpful staff willing to help you with times, prices, maps, directions or any question you may have.

Paramedics and Infirmary
Ready to assist Xcaret visitors in the case of contingency.

Showers and dressing rooms (at no charge)
Shower and dressing rooms located strategically in the park for your comfort.

Lockers
Lockers available for keeping your belongings for $2 usd.
At the Museum from 8:30 am to 9:00 p.m. At the Beach from 9:00 a.m. to 6:00 p.m.

Wheel Chairs
Xcaret is not 100% accesible to all clients in wheel chairs, many areas can be reached only by stairs or narrow roads but 60% of the park can be visited in a wheel chair. Special wheel chair rental $15 USD for the day From 8:30 a.m. to 9:00 p.m.

A motorized wheel chair is also available at the stroller rental area.

Motorized wheel chair rental: $29 USD for the day.

Baby strollers
Stroller Rental $9 USD At the Museum from 8:30 a.m. to 9:00 p.m.

ATM
Xcaret offers you the comfort of an Automatic Teller Machine located in its main hall.